Executive Mechanic Privacy Policy

Executive Mechanic LLC ("Executive Mechanic," "EM," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our mobile app, website, and services (collectively, the "Platform").

1. Information We Collect

We may collect the following categories of personal information:

• Account Information: Name, email address, phone number, password, and user profile data;
• Service Data: Vehicle type, service history, location of requested services;
• Payment Information: Billing address and payment method (processed via a third-party processor);
• Device Information: IP address, browser type, device ID, mobile carrier, and operating system;
• Usage Information: Interaction with our app and website, clickstream data, and referral sources;
• Location Data: When enabled, real-time GPS or general location for service facilitation.

2. How We Use Your Information

• Facilitate service bookings between Customers and Mechanics;
• Process payments and issue receipts;
• Communicate with you about appointments, support, promotions, and system updates;
• Improve platform functionality and monitor for security and fraud;
• Comply with legal obligations.

3. Sharing of Information

• Mechanics: To perform services you request;
• Service Providers: Background checks, payment processors, and cloud providers;
• Law Enforcement: When required by legal process or in the interest of safety;
• Affiliates or Successors: In the event of a merger, acquisition, or asset sale.

We do not sell your personal information.

4. Data Retention

We retain your personal information as long as necessary to provide services and meet legal obligations. You may request deletion by contacting us (see Section 8).

5. Your Rights and Choices

• Access, correct, or delete your personal data;
• Opt out of non-essential communications;
• Withdraw consent to location tracking via device settings.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.

7. Children's Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.

8. Contact Us

If you have questions or wish to exercise your rights under this Privacy Policy, contact us at:

Executive Mechanic LLC
support@executivemechanic.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted. If we make material changes, we will notify you via the Platform or email.

This Privacy Policy is incorporated by reference into Executive Mechanic's Terms of Service.