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Text Message Opt-In

How Executive Mechanic asks for your consent to send you text messages

Executive Mechanic LLC sends text messages to customers and to the mechanics in our network. We only text people who have asked us to. This page shows exactly where and how we ask, the wording you agree to, what we send afterwards, and how to stop at any time.

Where you opt in

In both places you enter your own mobile number and tick a box that is empty until you tick it, on the same screen, before we send you anything at all. Nothing is pre-selected, and we never add a number that was given to us by somebody else.

  • Customers opt in in the Executive Mechanic mobile app, on the screen shown below. You type your mobile number, tick the box, and only then does the button send you a verification code. Untick it and no message is sent.
  • Mechanics opt in when creating an account, either in the app or on the web sign-up form.

No text is sent before the box is ticked — not the verification code, not anything else. Consent comes first, on the same screen where you give us the number.

The customer sign-up screen

This is the consent step exactly as it appears in the app. The box sits directly beneath the field where you type your number, above the button that sends the code:

Executive Mechanic app sign-up screen: a mobile number field, beneath it an unchecked box agreeing to receive text messages, then links to the Privacy Policy and Terms of Service, then the Send OTP button

What we send after you opt in

  • Verification codes when you create your account or sign in.
  • Service updates — your booking is confirmed, a mechanic has been assigned, your job is complete.
  • Messages from your mechanic, and your replies back, relayed through an Executive Mechanic number so neither of you sees the other’s personal number.
  • Job alerts, for mechanics only — work available in your area, and messages from the customers you are assigned to.

We do not send marketing or promotional text messages, and we do not sell or share your mobile number or your consent with third parties or affiliates for their marketing.

Sample messages

Executive Mechanic: Your verification code is 481920. Reply STOP to opt out, HELP for help.

Executive Mechanic: Dave has been assigned to your outboard service on Thu 12 Sep. Reply to this message to reach him. Reply STOP to opt out, HELP for help.

Executive Mechanic: New job available near Fort Lauderdale, FL. Open the app to accept. Reply STOP to opt out, HELP for help.

Frequency and cost

Message frequency varies with your account activity and any active service requests. Executive Mechanic does not charge you for text messages, but message and data rates may apply from your mobile carrier.

How to stop, and how to get help

Reply STOP to any message and we will stop texting you. You will get one confirmation message and nothing after that. Because your carrier blocks everything once you opt out, that confirmation is the last text we can send you — after it, we will reach you through the app and by email instead.

Reply HELP to any message for help, or contact us here.

Opting out does not close your account, but it does stop the verification codes used to sign in, so you may need to opt back in before you can log in again. You can opt back in at any time from your profile in the app.

More detail

Section 6 of our Privacy Policy covers how we handle your mobile number and your messages. Our Terms of Service govern your use of the platform.